FAQ

What is included in one Level Scapes pack?

Each Level Scapes pack includes six micro terrariums stacked neatly inside a large container box.

How much sun should the micro terrariums get?

It’s best to keep them in a place where there is bright but not direct light.

How do I take care of the plants inside?

The plants inside the micro terrariums need to be watered about once every week.

How do you ship the product?

Once we receive your order and process it we ship out all orders via USPS. The shipping cost is $4.95 for all orders. Shipping time is 2-3 days after the order has been processed and shipped.

What if I want to change my order?

If your order has not shipped out, just email with your requested change and we’ll update it.

What do I do if I haven’t received my order?

Just email us with your order number and we’ll check on it right away.

What is your refund policy?

If you have any issues with your Level Scapes within 30 days of purchase just email us with your order number and we’ll begin the return and refund process.

Where are Level Scapes made?

All Level Scapes are made in the U.S.

What if I have a question that is not listed here?

Just go to our Contact Us page and ask. We’ll be happen to answer your question.
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