Registering for this site allows you to access your order status and history. Just fill in the fields below, and we’ll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.Create an Account
Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY SHIPMENT PROCESSING TIME
All orders are processed within 24-48 hours. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
SHIPPING METHOD & DELIVERY ESTIMATES
Shipment method - USPS (2-3 business days) $2.95
(Shipping charges for your order will be displayed at checkout. Delivery delays can occasionally occur.)
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
CUSTOMS, DUTIES AND TAXES
Level Scapes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Level Scapes is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.